Payment Policy

We are committed to providing you with a smooth, secure, and transparent shopping experience.

Currency

All transactions made on our website are processed in USD (United States Dollars). Prices displayed include applicable sales tax.

Payment Security

All payments on rouvain.com are handled via Shopify Payments, a secure system using 256-bit SSL encryption. No banking data is stored or visible to Rouvain.

Accepted Payment Methods

At checkout, you can choose from the following secure payment options:

Visa
Mastercard
American Express
Discover
Diners Club International
Apple Pay
Google Pay
Shop Pay

Secure Transactions

All transactions are protected by advanced anti-fraud protocols. In the event of suspicious activity, we reserve the right to carry out additional verification checks or cancel the order for security reasons.

Billing

A confirmation email will be sent immediately after your purchase. If you require a detailed invoice for your records, please contact us at support@rouvain.com with your order number and full billing details.

Website Name: Rouvain
Address: 447 Broadway, 2nd Floor, Suite 3093, New York, NY 10013, United States
Email: support@rouvain.com
Phone: +1 302 219 2300
Tax ID (EIN): 61-2276463
Delaware File Number: 10271692

Our customer service team is available Monday to Friday, 9:00 AM – 5:00 PM (ET). We respond within 48 hours.

FREE US SHIPPING

Free US delivery on all orders

Easy returns and exchanges

All items can be returned within 30 days for a full refund

Dedicated customer service

Our customer service team is available Monday to Friday, 9:00 AM - 5:00 PM (ET).

Secure payments

All transactions are protected by 256-bit SSL encryption.